Order Cancellation Policy: A lot goes into processing an order. In many cases the items are large and require crating and/or special packing. If you cancel an order after **48 hours**, you will be charged a cancellation fee which ranges up to 40% of the value of your order, or minimum of $25.00. This also applies to orders cancelled due to refusals, damaged items, non-stocked items.
Return Policy: All discrepancies must be reported to RBS within 5-days of receipt of product. All returns must be authorized by RBS prior to shipment-all returns without a copy of invoice or packing slip will be refused and sent back to you at your expense. No freight charges will be paid unless due to our error. No returns after 30 days. Credit on returns will only be issued after an inspection of the retuned goods, approx 1-2 weeks. You may return any item for any reason within 30 days of receipt for exchange, or credit on the books excluding shipping charges. There is a restocking fee of 10%.
Enclose an explanation for the return, and all accompanying documents, part and/or hardware (if applicable), to the following address.
RBS Superchargers 12299 Loma Rica Dr. Grass Valley, Ca 95945.